Frequently Asked Questions
Everything you need to know about your order and our performance gear.
How do I know which size to order?
We provide a detailed size chart on every product page. Since athletic supporters require a snug fit for proper protection and support, we recommend measuring your waist and following our specific brand guidelines.
What is your return policy for undergarments?
For hygiene and safety reasons, we can only accept returns on items that are unworn, unwashed, and in their original unopened packaging. Please contact our support team within 30 days of purchase to initiate a return.
Is my order shipped in discreet packaging?
Yes, all orders are shipped in plain, unmarked boxes or mailers to ensure your privacy. The return address will reflect our corporate fulfillment name rather than the website URL.
How long does shipping take?
Standard domestic shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout if you need your gear for an upcoming event or game.
How should I care for my jockstraps to ensure they last?
To maintain elasticity and fit, we recommend machine washing in cold water on a gentle cycle and air drying. Avoid using bleach or high-heat dryers, as these can damage the waistband and pouch fibers.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and local customs regulations.